Rishi Jain
http://www.rishijain.com
Senior Programmer/Developer
Highly experienced Software Programmer and Developer who creates innovative applications and solutions, meets tight deadlines, and delivers high performance to customers and management. Up to date on the latest technologies in programming technologies. Applies strong analytical and problem-solving skills to achieve required business need. Operates well independently and within a team and can manage multiple projects in highly active settings. Creates feature-rich documentation that more than adequately describes process, features, and functionality. Strong skills in:
Systems Development Life Cycle (SDLC) • Business Analysis • Project Management • Windows and Web Development • UI/UX Design • Enterprise Scanning and Document Management
TECHNICAL SKILLS
Microsoft Dynamics CRM 2015/2016/365 • .NET • ASP.NET • ASP.NET MVC • C# • VB.NET • Web Services • Web APIs • AJAX • JavaScript • HTML5 • CSS3 • jQuery • JSON • (X)HTML • FileNet • Windows Server 2008/2008R2/2012 • SQL Server 2005/2008/2014 • Visual Studio 2010/2013/2015 • Team Foundation Server • Oracle • Oracle APEX • SharePoint • Adobe Photoshop, Dreamweaver, Acrobat • Stellent (Oracle) Web Content Management System
PROFESSIONAL EXPERIENCE
STATE OF CALIFORNIA, DEPARTMENT OF INSURANCE • Sacramento, CA • August 2014 – present
The Department of Insurance is the largest consumer protection agency in the state and regulates all insurance companies, agents, brokers, adjusters, and business entities. It enforces the insurance laws of California and provides support and assistance to the public in all insurance-related matters.
Microsoft Dynamics CRM Developer; Lead Web/Application Developer
Currently migrating deprecated Oracle Forms applications to Dynamics CRM. Gathers and analyzes requirements and needs from customers to ensure existing functionality is the same in new environments. Lead creator of Web applications for both Internal and External audiences. Utilizes latest programming technologies and methodologies to create rich user experiences.
- Created an in-depth survey for recording diversity information utilizing a mix of the CRM SDK, C#, .NET MVC, JavaScript, and jQuery
- Created online comparison tool allowing the public to compare and contrast different Insurance policies and their features
- Lead developer on online application allowing Insurance companies to view complaints and respond online with data and documentation.
- Part of a team that created an online portal allowing consumers to lodge complaints against insurance companies and upload documents. This saved the department a tremendous amount of money and time as documents were available online and not via mail.
- Currently working on a system that will tie all aspects of Consumer complaints into one system in CRM.
- Developed plug-ins, workflows, and business processes in CRM to automate and retrieve data from external systems.
COUNTY OF SACRAMENTO • Sacramento, CA • March 2005 – July 2014
The County Of Sacramento covers nearly 1,000 sq. mi and has a population of nearly 1.5 million people. It provides high quality and cost-efficient services to residents, businesses and visitors and is home to 7 cities and numerous unincorporated areas.
Enterprise Content Management Developer; Web/Application Developer; Stellent/FileNet Administrator
Gathers and analyzes requirements and needs from customers and designs and develops scalable Windows, Web and Mobile applications for both Internal and External audiences. Assists in administering FileNet ECM platform and provides custom scanning solutions using Kofax. Utilizes latest programming technologies and methodologies to create rich user experiences.
- Generated extensive savings by creating online database-driven applications: Events Calendar, Training Scheduler, Surveys, Bulk Extraction tools, and other applications that reduce the number of man-hours needed to manually process requests and data.
- Utilized Google Fusion tables to create GIS-driven HTML5 mobile application to display facilities and promote transparent data sets.
- Gathered requirements, analyzed options, and presented the recommended solution to customers and upper management. Maintained deliverables and schedules in Microsoft Project to ensure projects were completed on time and within budget.
- Maintained Internet Information Services (IIS) 5, 6, and 7. Created and configured web sites/apps, and Application Pools with security and performance in mind.
- Migrated large volume of documents and index information from old to new systems using automated tools.
- Tested new applications in multiple virtual environments to ensure uniform compatibility.
CONSULTANT • Sacramento, CA • March 2006 – Present
Self-employed work providing low-cost, high-quality solutions for small entities.
Freelance Web Developer/System Admin/Programmer
Provides high value and personalized support for small businesses that don't need a full-time, dedicated IT professional. Services provided include: Web Development, Web Hosting, Networking (DHCP, DNS, Wireless), and Windows Server 2008 Administration (File Sharing, Printer Sharing, Accounts, Backup, and Security).
- Created and maintained the following sites/applications: Durston for Congress; Physicians for Social Responsibility, Sacramento Chapter; Therapists for Social Responsibility; Jain Center of Greater Sacramento; Wilborn’s Professional Tax Service; and Law Office of Christopher Yun among other sites.
- Setup wired and wireless networking for a Windows environment consisting of 1 Windows 2008 Server and 5 Windows XP/Vista/7 PCs. Configured Windows 2008 Server to act as File, Print, and backup server.
DECOTECH SYSTEMS, INC. • Elk Grove, CA • February 2004 – February 2005
DecoTech Systems, Inc., established in 1992, provides information technology infrastructure products and services throughout the Northern California region.
Computer Technician
Responsible for troubleshooting and maintaining computers, workstations, and network Switches and Routers. Assists end users with computer issues and provides high quality technical support for a variety of issues.
- As part of a massive rollout, assisted in imaging and setting up hundreds of new PCs
- Setup and deployed Windows Server 2003 machines
- Setup and maintain physical CAT5 and CAT6 network connections and wireless connections
- Configure network routers and switches to provide LAN and WAN connectivity for small to large organizations
CALIFORNIA DEPARTMENT OF EDUCATION • Sacramento, CA • June 2000 – December 2003
The CA Department of Education serves the state of California by innovating and collaborating with educators, schools, parents, and community partners to prepare students to live, works and thrive in a highly connected world.
Web Developer/Lyris Administrator
Responsible for creating and maintaining static and dynamic websites using HTML and ASP. Develop sound mass-mailing techniques to allow emails to be delivered in a timely and unobtrusive manner.
- Developed online catalog of books that eliminated the need of old and obsolete hardware and software and ensured scalability and reliability for many years.
- Trained users on Lyris ListManager list-serve software and maintained list-serve
- Used SDLC principles to create, test, and document new systems and applications
EDUCATION
Bachelor of Science in Management Information Systems (MIS)
California State University, Sacramento • Sacramento, CA • May, 2003